- 877 554 332
- [email protected]
- Mon - Fri: 9:00 - 18:30
We are committed to safeguarding your privacy and adhering to applicable data protection laws. This Privacy Notice provides critical information about us, how and why we collect, store, use, and disclose personal information, your rights regarding your personal information, and how to contact us and the Information Commissioner’s Office (ICO), the supervisory authority, if you have a complaint.
If you are reading this Privacy Notice on our website, www.mekongcitizen.org (our site), you should also review our Cookie policy, which describes how our site uses cookies.
Mekong Citizen operates the website www.mekongcitizen.org. Mekong’ and ‘Mekong Solicitors’ are Mekong Citizen’s trading names. Mekong Citizen is an English limited liability partnership (registered number O232327). Griffin House, 12325 High Street, Crawley, West Sussex, RH11 1DQ is its registered office, and it is approved and regulated by the Solicitors Regulation Authority.
Mekong Citizen gathers, utilises, and is accountable for some personally identifiable information about you. When we do so, we are governed by the General Data Protection Regulation (GDPR) (EU) 2016/679, which is currently applicable throughout the European Union (including the United Kingdom), and the Data Protection Act 2018, and we are accountable as the ‘controller’ of that personal information under those laws.
We collect information about you.
We will or may collect and handle the following personal data about you in the course of delivering legal, planning, and/or other services:
You supplied the information.
We acquired this information.
We may gather personal data about you or your organisation in a variety of ways, including the following:
We may get personal data about you from others who communicate with us in connection with the services or events (which may include webinars, seminars, networking events, and so on) that we provide to you.
Accountants, financial advisers, business partners, and other professional advisors are just a few examples.
Additionally, we may collect your personal information from persons acting on your behalf with your agreement, such as attorneys-in-fact, executors, or trustees.
We may also get information about you from third parties, such as subcontractors in technical, payment, and delivery services, analytics providers, search information providers, and credit reference agencies, due to our close collaboration with them.
If you supply us with personal data about another person, you must guarantee that you have the authority to submit that data to us and that, without our verifying this, we may collect, use, and disclose such data as specified in this Privacy Notice.
It is your obligation to make this Privacy Notice available to the individual affected.
We use the following methods to process your personal information:
In the remainder of this Privacy Notice, we will refer to the above as the Services.
This information may be combined with information you provide to us and information we gather about you. We may use this information alone or in combination with other information to provide the Services.
We may share your personal information with other Mekong Citizen organisations located in the United Kingdom, including MC Corporation Limited (Company number 0245324937), which acts as a processor and controller, and MC Service Company Limited (Company number 012423), which acts as a processor.
Additionally, we may share and/or disclose your information with carefully chosen third parties, including the following:
We expect all third parties to safeguard your personal data and to treat it lawfully. We do not let our third-party service providers to use your personal data for their own purposes and only allow them to treat your personal data in line with our instructions and for stated reasons.
You may be needed to furnish us with some personal data in order for us to perform the Services.
For instance, we may require personal data in order to carry out your orders and adhere to our regulatory requirements.
At the time we collect information from you, we will advise you whether you are obligated to disclose the information to us.
If you are unable to supply us with the necessary personal data, we may be unable to deliver the Services to you.
We will preserve your personal data for as long as required to fulfil the purposes for which it was acquired, including to comply with any legal, accounting, or reporting obligations, including the investigation of any legal claims made against us.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether those purposes can be accomplished through alternative means, and applicable legal requirements. Kindly contact us if you want any information about our retention policy.
We shall treat your personal data in accordance with one or more of the following legal justifications:
When we handle criminal data, such as information on criminal convictions and crimes, we do so on one or more of the following grounds and under the authority of the United Kingdom’s laws or under the control of an official authority.
We will process special categories of personal data (racial or ethnic origin, political views, religious or philosophical beliefs, trade union membership, physical or mental health or condition, sexual life or sexual orientation, genetic data or biometric data) only with your explicit consent or as a result of our compliance with mandatory regulatory checks, such as anti-money laundering compliance.
If you require any further information on the legal basis on which we treat your personal data, please contact our Data Protection Officer, whose contact information is provided below.
We may transmit and keep the data we gather from and about you to a destination outside the European Economic Area (“EEA”). This may include nations that do not adhere to the same degree of data protection as the EEA’s data protection rules. We shall ensure that any such overseas transfers are subject to the proper or adequate protections needed by the GDPR or other applicable legislation.
We shall require any agents, consultants, and subcontractors, as well as anyone else located outside the EEA who receives your personal data, to adhere to a same degree of data protection. We shall comply with applicable data protection laws and implement suitable procedures to ensure the security and integrity of your personal data in the process.
You may contact us at any time using the contact information provided below if you require further information on such measures.
You have a number of significant rights under the GDPR, subject to specific limitations. In summary, these include the following:
1. Make a request for access to your personal data that we hold on you (sometimes referred to as a Data Subject Access Request);
2. Request that we rectify any inaccurate personal information we may have on you;
3. Require us to delete personal data we hold on you if there is no legal basis for us to continue processing or retaining it;
4. Restriction of our handling of your personal data;
5. Receive the personal data you’ve submitted in a structured, generally used, and machine-readable format. Additionally, you have the right to request that we transmit your personal data to another organisation;
6. Oppose to our use of your personal data (including for the purpose of sending you marketing materials);
7. Withdraw your consent for us to use your personal data if we are depending on it; and
8. Not to be subjected to a decision primarily based on automated processing (including profiling) that has legal consequences for you or has a similarly material effect on you.
For further information on each of those rights, including the conditions under which they apply, read the UK Information Commissioner’s Office’s (ICO) Guidance on Individuals’ Rights under the General Data Protection Regulation.
To exercise any of those rights, please contact our Data Protection Officer at the following address:
Mekong Citizen, 6 Hope Street, Dauntsey Lock, England
Email: [email protected]
To complete your request, you must give the following information:
If you wish to unsubscribe from any electronic marketing information that may have been provided to you, you may do so by clicking on the ‘unsubscribe’ button located at the bottom of all our marketing materials, or by clicking here if you are reading this Privacy Notice online.
Please keep in mind that this process may take up to 28 days.
We have implemented necessary security measures to guard against the accidental loss, misuse, or unauthorised access to personal information. We restrict access to your personal information to those who require it for legitimate business purposes. Those that process your information will do so in an authorised manner and are bound by a confidentiality obligation.
Additionally, we have mechanisms in place to address any suspicious breach of data security. We will inform you or any applicable regulators if we are legally compelled to do so in the event of a suspected data security breach.
We hope that our Data Protection Officer will be able to address any concerns or questions you may have regarding how we utilise your information.
Additionally, the GDPR grants you the right to make a complaint with a supervisory body, most notably in the European Union (or European Economic Area) state in which you work, ordinarily reside, or where any alleged data privacy law violation happened. In the United Kingdom, the supervisory authority is the Information Commissioner, who may be contacted via the website https://ico.org.uk/make-a-complaint/, by telephone at 877 554 332, or by mail at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK22AF.
This Privacy Notice was first published in May 2018 and was last updated on May 1, 2021. We may update this Privacy Notice from time to time to reflect changes in the way we treat your personal data and to ensure compliance with applicable laws. Any changes to the Privacy Notice will be posted on our website and will take effect immediately upon publication.
If you have any queries concerning this Privacy Notice or the information we have about you, please contact our Data Protection Officer using the contact provided above.
If you require a copy of this Privacy Notice in a different format, such as large print or Braille, please contact us using the information above.
© 2018 All rights reserved
Cookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |